When choosing a hotel, the “star classification of hotels” serves as a trusted guide to assess the quality, amenities, and overall experience each property offers. From budget-friendly options to luxury resorts, these star ratings help travelers make informed decisions tailored to their preferences and needs. In this guide, Sanhotelseries will explore how the star classification works, what it represents, and why it’s essential for your next trip.
What does star rating mean for hotels? Star classification of hotels
Hotel star ratings are an independent and objective rating system that helps customers understand the quality of service and amenities they can expect when staying at a hotel. They are important in helping customers make decisions, such as which star hotel is the best value for money, or whether it is worth paying more for a five-star hotel than a three-star hotel.
The star rating system typically ranges from 1 to 5 stars, with increasing stars representing the level of luxury and quality of service, and often associated with higher prices. This is a classification system that clearly distinguishes between star levels, making it easy for customers to compare and make decisions that suit their needs.
Star rating standards in Vietnam
In Vietnam, hotel star ratings are managed by the General Department of Tourism under the Ministry of Culture, Sports and Tourism. These criteria are established to ensure the quality of hotel services, thereby enhancing the experience of domestic and international tourists.
1 Star hotel ranking criteria
A 1-star hotel in Vietnam must meet the most basic requirements for amenities and services, usually serving tourists or business travelers with limited budgets. The hotel needs to have convenient transportation and a clean environment. The architectural design must meet standards, with at least 10 rooms.
1-star hotels often have simple architecture, not too sophisticated, suitable for the basic needs of tourists. Bedrooms must be fully equipped with basic amenities such as private bathrooms, beds, wardrobes. In addition, common areas of the hotel must have air conditioning to ensure the comfort of guests.
1-star hotels provide 24/7 housekeeping, regular change of sheets and towels, and daily room cleaning. Dining services at these hotels are usually simple, serving basic European and Asian dishes, meeting the needs of tourists at affordable prices.
2 Star hotel ranking criteria
2-star hotels in Vietnam provide basic amenities with slightly better service quality than 1-star hotels, meeting the needs of travelers with moderate budgets. 2-star hotels have convenient transportation and a clean and beautiful landscape environment. These hotels usually have at least 20 rooms and have green spaces such as gardens or trees in public areas, creating a fresh and comfortable atmosphere.
Facilities in the room and public areas are synchronized and guaranteed to be of good quality. The bedrooms are harmoniously decorated, have enough light and the equipment in the room such as air conditioning and wardrobe are all of guaranteed quality.
2-star hotel, change sheets every 2 days, change towels and bath towels daily, clean rooms. Food service serves European and Asian dishes with a simple menu, serving time from 6am to 10pm.
3 Star hotel ranking criteria
3-star hotels offer a mid-range experience with the right service and amenities for travelers who want a comfortable stay at a reasonable price. 3-star hotels need to have convenient transportation and clean, beautiful environmental landscape. These hotels usually have at least 50 rooms and public areas are reasonably and beautifully designed.
The bedrooms of the 3-star hotel are beautifully decorated with carpets and air conditioning in public areas. The in-room amenities are uniform and of good quality, ensuring the comfort of guests.
3-star hotel serves food from 6am to 12pm, providing room service upon request. The menu of European, Asian and banquet dishes is rich with guaranteed quality, meeting the diverse culinary needs of visitors.
4 Star hotel ranking criteria
Four-star hotels are required to provide high-end customer support services, including amenities such as a luxurious reception hall, bar, 24/7 service and valet parking. A 4-star hotel must have beautiful architecture, use high-quality construction materials, with at least 80 rooms.
Bedroom amenities should be made of high quality materials, with premium carpeting and air conditioning in public areas. The hotel should have a drinking water filtration system and a disabled-accessible elevator.
4-star hotel with bed linen changed every 2 days, daily towels and bath towels, and daily room cleaning. Extensive dining menu, including international dishes and Vietnamese specialties, ensures high quality and variety in culinary choices.
>> Read more: What is a 4-star hotel: List of Required Facilities
5 Star hotel ranking criteria
5-star hotels in Vietnam offer the highest standards of service and amenities, catering to travelers who want to experience world-class hospitality. 5-star hotels have unique architecture, using high-quality materials with sophisticated interiors and exteriors. The hotel must have at least 100 rooms and a spacious garden.
5-star hotels often have large spaces and luxurious designs, creating a strong impression on visitors. The facilities in a 5-star hotel must be modern, consistent and of high quality. The bedrooms are artistically decorated, with high-quality carpets and central air conditioning. The hotel must have a direct drinking water filtration system and an elevator for guests and staff.
5-star hotel serving 24/7, with European, Asian dishes, high-class banquets and Vietnamese specialties. Room service is available upon request, and all guest needs are met quickly and enthusiastically by the staff. The hotel changes sheets and towels every day, ensuring superior service quality.
How to rate hotel stars through guest reviews
With the rapid development of technology and the internet, tourists today not only rely on official star ratings but also refer to reviews from previous customers. Online platforms such as TripAdvisor, Booking.com or Google Reviews are becoming increasingly important factors in evaluating hotel quality.
Guests can share their experiences about every aspect of the hotel, from service, facilities to staff attitude. Evaluating hotels through customer comments not only helps visitors have a more objective view but also helps hotels improve their services and quality.
Suggested 1 to 5 star hotels in Hanoi
In Hanoi, there are many large and small hotels, from 1 to 5 stars. If you do not know which hotel to choose to stay, please refer to the following list:
- 1-Star Hotels: Tuna Homestay, Anh Duong Hotel, HoLo Kim Ma Hanoi, VATC SleepPod Terminal 2,…
- 2-Star Hotels: A25 Luxury Hotel – 16 Mieu Dam, Hoang Gia Xa La Boutique Hotel, Madelise Stardust Hotel & Travel, Prada Home,…
- 3-Star Hotels: San Palace Hotel, San Boutique Hotel,…
- 4-Star Hotels: San Grand Hotel, San Serenata Hotel (San Premium Hotel),…
- 5-Star Hotels: Lotte Hotel Hanoi, Classyc Hotel, Sheraton Hanoi West,…
>> Read more: What is Difference Between 4-star and 5-star hotel
Here are the “Star classification of hotels: Meaning and standards in Vietnam” Wishing you a delightful trip to Vietnam! If you visit Vietnam and the capital Hanoi, you can book a room at San Hotel for the best prices here!
Follow us on Facebook to update the latest travel information daily: San Hotel Series
