Thai San Group's
San Hotel Series
Welcome to San Hotel Series
We are a hotel group that has become very popular with the travel community. Established in early 2022, we have grown from our first hotel in Hanoi to a chain of four modern 4-star hotels featuring restaurants, bars, and spas in the Old Quarter of Hanoi. Join Sanhotelseries to explore the culture of this wonderful city and beyond and have a wonderful stay experience.
Vision and Mission
Mission
"Our mission is to provide an exceptional experience, where customers can immerse themselves in a luxurious and refined space, with every detail meticulously attended to. We take pride in blending the sophistication of local culture with international service standards, delivering unique and memorable hospitality experiences to our guests."
Vision
"San Hotel's vision is to become a leading symbol of hotel service not only in Vietnam but also across Southeast Asia. We continuously strive to set new standards for 4-star hospitality services, elevate customer experiences, and leave a lasting mark in the global hotel industry."
Why choose us
Book a room in 2 minutes
You can easily find any room details to quickly select the best option and book your room in less than 2 minutes.
Your payment is secure
Our servers and networks are protected by up-to-date technology to secure your personal information and card details.
No hidden fees
We display the final price, and you will not be charged any additional fees. Detailed and updated payment terms are always available for you.
Instant confirmation
We are efficient! Right after booking, you'll find your booking confirmation email in your inbox.
Flexible payment
Most accommodations offer free cancellations, low rates, and payment at the hotel. Choose a room that fits your needs and desires for the best travel experience.
Best price guarantee
We compare prices from over 100 hotel providers to ensure the best rate. If you find a room with the same booking conditions online at a lower price, we will refund the difference.
TSG STORY
After researching the potential of Hanoi's hotel industry market, he saw an opportunity to create a hotel chain with a wide range of price options that catered to a diverse clientele. With all the funds he could gather, he purchased the first small hotel on Ha Trung street and established a team of 9 people, including staff and coordinators.
TSG STORY
The founder of the San Hotel Series was a young medical doctor whose frequent travels to Hanoi. This made him realize the complications of booking hotel rooms and the dissatisfaction with the service at many places. The idea of a hotel chain with consistent, high-quality service that carried his name began to take shape.
TSG STORY
Despite its small size and limited resources, the TSG team's business acumen and professional working style helped the first hotel achieve significant milestones. The San Premium Hotel began to attract more guests every day, prompting the founder to replicate this model and launch four more hotels to date: San Grand Hotel, San Premium Hotel, San Palace Hotel, and San Boutique Hotel.
TSG STORY
From a small hotel like San Boutique in the heart of the old town to larger hotels in prime locations like San Grand Hotel, TSG's vision and direction have proven to be right, elevating their position in Hanoi's hotel market. The San Hotel Series chain was formed after eight years of development, and the Thaisan Group team grew to 120 members.
Additionally, TSG has expanded into the F&B industry in Hanoi with the development of San Dining and San Rooftop Bar. However, the team's vision doesn't stop there.
CORE VALUE
WE PROTECT
Customer Protection
We have policies in place to protect our customers' interests and ensure their needs are met during their stay with us. We strive to provide not just a destination but also support and care to our customers on their journey in Hanoi.
Employee Protection
Our commitment to our employees' well-being is evident in our efforts to ensure their benefits and support them both professionally and personally, within and outside our company.
Management and Staff
Professional and Dedicated
The management team at San Hotel has extensive experience in the industry, combined with carefully selected staff who are always friendly and ready to serve guests. Each employee is highly skilled and prioritizes customer satisfaction, ensuring the best possible experience.
Training and Development
We place great emphasis on employee training and development through comprehensive and regularly updated programs. This approach ensures that the San Hotel team is well-versed in professional knowledge and service skills, continually improving to provide the most exceptional service for guests.